Information Technology (IT) is concerned with technology to treat information. In other words information technology is concerned with acquisition of data, processing of data and then communication of data from one location to the other. IT can also be defined as the convergence of computing technology with the telecommunication technology. The acquisition, processing, storage and dissemination of vocal, pictorial, textual and numerical information by a microelectronics-based combination of computing and telecommunications are its main fields.
Information Technology management is the discipline whereby all of the technology resources of a firm are managed in accordance with the needs and priorities of the firm. These resources may include tangible investments like computer hardware, software, data, networks and data centre facilities, as well as the staffs who are hired to maintain them.
Managing Information technology management responsibility within a company entails many basic management functions, like budgeting, staffing, and organizing and controlling, along with other aspects that are unique to technology, like change management, software design, network planning, tech support etc.
Information technology management can be done by using various kinds of information systems used by the employees at different management levels like transactional processing system (TPS), Decision support system (DSS), Management information system (MIS), Expert system (ES) and Executive information system (EIS). Each of these systems has its own significance at each level of information technology management.
For the purpose of Information technology management the manager should be able to explain and apply practically. The important terminology, facts, concepts, principles, analytic techniques, and theories used in Information technology management factual situations. When analyzing complex multifaceted problems in complex situations.
He must know how to integrate or synthesize important facts, concepts, principles, and theories in Information technology management when developing solutions to Information technology management.
The manger must develop a strong judgment power to observe analyze what he sees as the major issue faced by the IT department. He should have the ability to develop IT as the cost reducing department of the organization.
The managers need to know their customers, employees and shareholders just like they understand the firewalls, servers and databases they manage. Moreover they need to understand the business goals and drivers that improve the bottom line and then assess and manage what IT tools might bring requirements to satisfaction.
There should be adequate and sufficient user involvement when establishing requirements for a new information technology system. Users need to be involved in all development processes including system design.
The manager should be continually implementing IT maintenance cost reduction initiatives while simultaneously proposing business enablement projects to be viewed as effective.
The IT managers should know how to blend the IT department with other parts of the business from operations to HR to the CFOs. Certain projects and other company portals are forcing IT staff out of the data room and into the conference room to work hand in hand with the rest of the organization as the electronic meeting management system allows virtual meeting participants to talk and listen to listen to each other on teleconferencing lines, while sharing data and using electronic white boards on their PCs.